Pre Order FAQ
Please choose carefully and reach out before placing your order if you are unsure on anything.
If you purchase both together, your order will be shipped once all items have arrived. To avoid delays, please place separate orders for in-stock items.
If you’re unsure of the timeframe, please read the above updates or contact our customer service team at info@skylarlane.com.au for assistance.
We will always do our best to provide the most accurate timeframes for all pre orders. We do not offer refunds for delays caused by factors beyond our control, such as shipping or production delays. By purchasing a pre order item, you acknowledge that delivery timelines are estimates and there is a small possibility your order may take longer than expected. We will update this page with any delays as soon as we know.
We reserve the right to cancel any pre-orders if we are unable to meet our minimum order quantity (MOQ). In this case, a full refund will be issued.
